AI policies, shadow AI, client data, confidentiality and regulation, made practical for small and medium-sized businesses.
8 articles on AI Governance and Risk, with research, practical frameworks and lessons from working with businesses.
A small business can use an AI note-taker if everyone in the meeting is told first, anyone can say no, and a named person owns the transcript. Use the Open Room Rule, a meeting-by-meeting decision table and a five-line Note-Taker Card.
Your freelancer, bookkeeper or agency may already be using AI on your work. Here are the five things to ask in writing, a one-page Supplier AI Card you can copy, and what to do with the answers.
AI can clone a voice or fake a video call, but it cannot answer a phone it does not control. Learn the Known Number Rule and a printable Payment Change Card, with US and UK evidence and a plan for this week.
A complete AI use policy for a UK small business, free to copy and issue this week: nine clauses in full wording, the four choices only you can make, and what UK law actually requires behind each one.
The law makes small businesses disclose AI in only a few places. Customers expect more. The Surprise Test shows when to tell them up front and when a website statement is enough, with copyable wording for your site, proposals, chatbot and note-taker.
The Digital Omnibus pushed the EU AI Act's high-risk rules to December 2027 and softened the AI literacy duty. Here is what the Act still asks of a small business, and a simple way to sort every AI use you have onto one of four shelves.
Most staff in small and medium-sized businesses already use AI tools nobody approved. Banning them drives the habit underground. Here is the one-week Daylight Rule for bringing shadow AI into the open: ask first, sort every use into keep, move or stop, and supply an approved home before you forbid anything.
Yes, and it should fit on one page. Your staff are probably already using AI on personal accounts. Here is what a small-business AI policy must answer, what UK GDPR, US guidance and the EU AI Act's AI literacy duty mean for you, and what to do this week.
