Research, practical frameworks and guidance for businesses, filed under Guides.
A small business can use an AI note-taker if everyone in the meeting is told first, anyone can say no, and a named person owns the transcript. Use the Open Room Rule, a meeting-by-meeting decision table and a five-line Note-Taker Card.
Small manufacturers lose most of their AI-ready hours between people, not on the shop floor. Use the Retype Rule and a one-page Job Trail Sheet to pick your first AI job and keep safety and quality sign-offs with people.
Sending one person on an AI course to teach the rest works only if the handover is built. Here is the evidence, the three-question Relay Test and a comparison of three ways to train a small team.
Boards, investors and banks want four answers about AI: what you use it for and who owns it, what it has changed, what went wrong, and what you need decided. Here is the one-page Quarter Page template, with a worked example, backed by what boards actually do.
Who owns marketing content that AI helped write? In the US only the human-authored parts are protected; the UK has a special rule the government wants to remove. Here is what to keep and what to ask.
Your freelancer, bookkeeper or agency may already be using AI on your work. Here are the five things to ask in writing, a one-page Supplier AI Card you can copy, and what to do with the answers.
Telling staff to be careful with AI does not work. A twenty-minute Seeded Error Drill, with three planted mistakes and a sheet you can copy, trains the checking skill most AI training skips.
Buyers now ask suppliers how they use AI, in tenders and customer questionnaires. This guide compares how UK, Australian and US buyers ask, and gives you the Buyer's Five: the five questions to answer in writing before a form arrives.
AI can clone a voice or fake a video call, but it cannot answer a phone it does not control. Learn the Known Number Rule and a printable Payment Change Card, with US and UK evidence and a plan for this week.
Buyers and their advisers now ask about AI in due diligence: tools, rules, data and whether gains last. Here is a six-page Sale-Ready File an owner can write this week, with sources dated and the limits of the evidence stated.
A custom AI assistant is worth it only for a job that repeats weekly, uses the same company files each time and has a describable standard. Here is the three-question test, a comparison table and a copyable Setup Card.
Official surveys in the UK and US show the smallest firms use AI least. If you run a business with fewer than ten people, your first move is not a policy or a program. It is the Small Room Test: could the work carry on if the one person who knows AI were away for two weeks?
